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FAQ

How do I apply for a council house?

To apply for a council house in Lincoln or North Kesteven you will need to first register on this website and then complete an application form.

Once your application has been accepted you will be able to bid on properties available to you.

Who can apply for a council house?

You can find details about who is eligible on the “Who can apply for housing” page and in our Allocations Policy.

What evidence will I need to provide?

The types of evidence you will need to provide will depend upon your individual circumstances but we may need:

  • Identification such as a passport, driving licence or birth certificate
  • Proof of address for you and any other applications
  • Proof of immigration status (if applicable)
  • Proof of any benefits or income
  • References if we ask for one
  • Anything else?

What happens after I apply?

Once you have applied we will review your application and may contact you to discuss your housing circumstances. Depending upon your circumstances you may also be asked to attend an appointment at this stage.

We will write to you to let you know if your application has been accepted.

If you have been accepted we will write to you tell you the priority band you have been allocated and what types of properties you can apply for.

What are the priority bands?

You can read more about how we allocate properties and our priority bands on the “How properties are allocated” page.

What do I do if my circumstances change?

You should tell us straight away if anything changes that may impact on your application, you can find our more on our “How to update your details” page.

How often are properties advertised?

New properties are advertised and open to bids on Wednesdays at 00:01am.

Bids close for properties the following Monday at 11:59pm

First come first served?

Your bid position is shown in real time and will change depending upon other bids received for that property.

How do I know if I am eligible for a property?

Once you are logged in you can search for available properties, if you are eligible to bid this will be clearly indicated on the property information.

How do I bid for a property?

You can bid for a property by logging in to your account and clicking on the “Apply for property” button on the property you are interested in, you will then need to confirm your details.

What does queue position mean?

The queue position indicates where you are within the queue for a property. This is based on the priority of yourself and others who have bid on the same property. For example, if some has a high priority banding than you, they will be higher in the queue for the property.

Your position in the queue may change frequently depending upon how other people are biding.

If I am offered a property, can I view it before I accept?

Yes you can.