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Latest news

New Lettings policies

Published: Thursday 3 December 2020

Lincs Homefinder is currently run using one allocation policy for both City of Lincoln Council and North Kesteven District Council, however, we are introducing separate lettings policies for each authority in the new year, please see below key details of how these changes may affect your application:


City Of Lincoln Council Applicants

  • If you do NOT have a local connection confirmed to the City of Lincoln you will not be eligible for the City of Lincoln Council register.

  • The local connection criteria has changed

    e.g. - current residency qualification has changed from 6 months to 24 months  

            - previous residency has changed from 12 months to 24 months (within the last 5 years)

  • Certain members of the Armed Forces will be exempt from residency requirements

  • Banding has changed from 1, 2, 3, 4 to 1, 2, 3, transfer band – the criteria to each band has changed.  

  • Time restriction on being in Band 1 and Band 2 normally set to 180 days, failing to bid during in this period may result in application being placed into Band 3.

  • Children under the age of 1 will not count towards bedroom calculation

    e.g. - single/couple pregnant or couple with a child under 1, will be entitled to a 1 bedroom property, not a 2 bedroom property.

            - family with 3 children, where 1 of the children is under the age of 1, will only be entitled to a 2 bedroom property not a 3 bedroom property.


North Kesteven District Council Applicants

  • If you are a City of Lincoln applicant and have no local connection to them, your application will remain registered initially on Lincs Homefinder but your application will require assessment under the new NKDC Lettings Policy. Note that you are able to register with NKDC with no local connection but preference will be given to applicants who meet the local connection criteria

  • Eligibility for Care Leavers – Care leavers will be eligible to join LHF before they attain the age of 18 but will not be eligible for an offer of accommodation until they reach their 18th Birthday.

  • Local Connection criteria has changed for former residents from having resided for 12 months out of the last 5 years to 3 out of the last 5 years

  • Supported Accommodation – those applicants in supported housing and with positive notice will now be prioritised to Band 2, previously Band 1

  • Those homeless applicants who are offered a Relief Duty who are placed in temporary accommodation for 56 days + will be placed into Band 1

  • Applicants in housing need with significant support from Children’s Services/Adult Social Care will be placed into Band 3 subject to satisfactory evidence

  • Applicants assisted into private rented sector accommodation will be able to remain registered on Lincs Homefinder & awarded Band 3 for possible future need.



Please make sure your current housing situation is reflected in your housing application. You can do this by logging in to your application via


Further details of when the new policy will take effect or what band you have been placed into will be communicated to you in the next few weeks.

Documents required for Social Housing Application

Published: Friday 18 September 2020

All applications should have tenancy references for the last 5 Years.


All evidence needs to be dated within the last 6 months excluding photo ID



1 item of acceptable Documents, relating to your current address


  • Utility Bill, most recent

  • Current DWP benefit confirmation letter

  • Council Tax Bill, current year

  • Local Authority / Housing Association / Private tenancy agreement

  • Full UK Driving Licence, with current address detailed

  • Bank / Building Society / Mortgage Statement / Credit Union Statement or pass book



You and the people to be housed with you


For applicant, partner and household members 18+


  • 1 item with photo ID, OR

  • 2 items if photo ID not available


Children in household (under 18)


  • Birth Certificate AND

  • Confirmation of child benefit (letter or bank statement)


Acceptable ID

  • Passport / ID Card

  • UK Driving Licence

  • Bus pass

  • Current DWP benefit confirmation letter

  • Current Inland Revenue Tax notification

  • Birth Certificate

  • HM Forces Identity Card




  • Pay slips – last 3 months

  • Contract of employment

  • Child benefit

  • Child/working tax credits

  • JSA/ESA/Income Support

  • < > 





    • Proof of pregnancy (with estimated due date)

    • Marriage/divorce certificate

    • Name change deed (name changed by Deed Poll)

    • Details of any residency / access arrangements for children

    • Letter from main carer regarding overnight access to children

    • Any supporting medical information.

    • Any supporting information from agencies e.g. Probation Service, Drug and Alcohol Rehabilitation Teams, Social Services


    This information can also be found under Using this service > Information for Lincoln Customers


Important information

Published: Friday 6 April 2018

A letter or email has been sent to all applicants informing them of new login details.  When you have logged in it is important that you review / update your application working your way through the whole form filling in all the gaps including household members right through to submit, or any bids placed maybe bypassed. The screen shot below shows you where you need to click.


A further reminder email / letter will be sent 27th April 2018. If your application has still not been updated and submitted within 28 days, your application will be cancelled and removed from the system


New website information

Published: Tuesday 20 March 2018

If you have already registered OR were active on our previous system, please do not create / re-register your details again.

Please make sure we have the correct email address to receive further correspondence from this site