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Renewal (annual review) process - Guidance for customers

Published: Monday 19 January 2026

We are required to conduct an annual review of any active application on Lincs Homefinder for housing within the City of Lincoln, known as a renewal 

 

If you no longer wish to be on the housing register for the City of Lincoln, then please log in to your account and select request closure and enter the reason or alternatively contact housing solutions via 01522 873777 and advise you wish for application to be closed. 

 

If you wish to remain on the housing register for the City of Lincoln, then you will need to log into your online account and check the information that is stored within your application within the next 14 days.  

 

To do this: 

 

  • A message will display saying ‘Application renewal required’ and a link below this saying ‘Update my details’.  

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  • Read through each page of your application updating any details that may have changed.  

 

  • Upload documents that support any changes in your situation and then click submit. 

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  • You will see this message after clicking submit 

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  • What will happen if I ignore this letter?  

If you do not update and re-submit your application within 14 days of this letter, your application will no longer be eligible to bid for properties in Lincoln, and any current bids may be skipped/bypassed.   

 

Further correspondence will be sent to you after the initial 14 days has passed, giving you a final 14 days to update your application. Failure to submit all updates will result in your application for the City of Lincoln being closed. 

 

What do I do if I need assistance to update my application? 

If you are unable to log in and update your application yourself and do not have a family member, friend, or support worker to assist you, then please contact the Housing Solutions Team on 01522 873777 and we will be able to arrange an appointment for you to go through the application. 

 

Certain changes made will need to be verified and if further information is required, this will be requested from you. 


Documents required for Social Housing Application

Published: Friday 18 September 2020

All applications should have tenancy references for the last 5 Years.

 

All evidence needs to be dated within the last 6 months excluding photo ID

 

EVIDENCE OF ADDRESS

1 item of acceptable Documents, relating to your current address

 

  • Utility Bill, most recent

  • Current DWP benefit confirmation letter

  • Council Tax Bill, current year

  • Local Authority / Housing Association / Private tenancy agreement

  • Full UK Driving Licence, with current address detailed

  • Bank / Building Society / Mortgage Statement / Credit Union Statement or pass book

  

ID

You and the people to be housed with you

 

For applicant, partner and household members 18+

 

  • 1 item with photo ID, OR

  • 2 items if photo ID not available

 

Children in household (under 18)

 

  • Birth Certificate AND

  • Confirmation of child benefit (letter or bank statement)

 

Acceptable ID

  • Passport / ID Card

  • UK Driving Licence

  • Bus pass

  • Current DWP benefit confirmation letter

  • Current Inland Revenue Tax notification

  • Birth Certificate

  • HM Forces Identity Card

 

 

PROOF OF INCOME

  • Pay slips – last 3 months

  • Contract of employment

  • Child benefit

  • Child/working tax credits

  • JSA/ESA/Income Support

  • < > 

     

     

    OTHER INFORMATION WHICH MAY BE REQUIRED

     

    • Proof of pregnancy (with estimated due date)

    • Marriage/divorce certificate

    • Name change deed (name changed by Deed Poll)

    • Details of any residency / access arrangements for children

    • Letter from main carer regarding overnight access to children

    • Any supporting medical information.

    • Any supporting information from agencies e.g. Probation Service, Drug and Alcohol Rehabilitation Teams, Social Services

     

    This information can also be found under Using this service > Information for Lincoln Customers

     


Important information

Published: Friday 6 April 2018

A letter or email has been sent to all applicants informing them of new login details.  When you have logged in it is important that you review / update your application working your way through the whole form filling in all the gaps including household members right through to submit, or any bids placed maybe bypassed. The screen shot below shows you where you need to click.

 

A further reminder email / letter will be sent 27th April 2018. If your application has still not been updated and submitted within 28 days, your application will be cancelled and removed from the system

 


New website information

Published: Tuesday 20 March 2018

If you have already registered OR were active on our previous system, please do not create / re-register your details again.

Please make sure we have the correct email address to receive further correspondence from this site